Effective Date: 11-MAY-2025
At ShopNWrite.com, we value your satisfaction. If you’re not fully happy with your purchase, we’re here to help. Please read our return and refund terms carefully.
Eligibility for Returns
You may request a return if:
- The item is defective, damaged, or not as described
- You notify us within 7 days of delivery
- The product is unused, in original packaging, and in resellable condition
Products not eligible for return:
- Items marked “Non-Returnable” on the product page
- Opened or used electronic accessories
- Clearance or final sale items
How to Request a Return
To initiate a return:
- Email us at support@shopnwrite.com with:
- Order number
- Reason for return
- Clear photos (if damaged/defective)
- Our support team will guide you through the process
- Approved returns must be shipped within 3 business days of confirmation
Return shipping cost is usually the customer’s responsibility unless the item was defective or incorrectly sent.
Refund Process
Once we receive and inspect the returned product:
- If approved, your refund will be processed within 5–7 business days
- Refunds will be issued to the original payment method (or store credit where applicable)
Please note: Shipping charges (if any) are non-refundable.
Exchanges
We do not offer direct product exchanges. If you want a different item, please return the original product and place a new order separately.
Late or Missing Refunds
If your refund is delayed:
- Check your bank or credit card account again
- Contact your payment provider (processing may take time)
- Still need help? Contact us at support@shopnwrite.com
Contact Us
For any return or refund questions, contact our team at:
support@shopnwrite.com
Delhi, India (Online Store)